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FAQ’s

How can I place my order at 612 League website?

You simply need to add products into "Shopping Cart". As a next step, you will be asked to fill user details. For online customers, we have Guest User, New User and Existing User options available.

Guest User: You do not need to go through any sign up or registration process. A simple process to order your choice of kids clothes.

New User: Always recommended to register (sign up) with us. You can always save your personal details but also can track order's history anytime from anywhere.

Existing User: This option is for the existing users who are already signed in with us. In order to complete the purchase, it is recommended to sign in through their login and password.

What are steps to proceed online for my order payment?

612 League accepts all types of payments made through Visa, MasterCard. Our payment gateway is fully secured to protect your information.

Credit Cards: We accept all credit cards like Visa, MasterCard etc. Keep basic card information ready while shopping online like card number, credit card type, expiry date and 3 digit CVV number. Once you complete the details, you will be redirected to the bank's page for entering the online secure password.

Debit Cards: We accept all banks debit cards like Visa, MasterCard and Maestro etc. During the checkout keep debit card information ready while shopping online like debit card, card type, card number, expiry date, 3-digit CVV number (mentioned at the backside of your debit card). After entering the details, you will be redirected to bank's secure website to complete the payment.

Net Banking: Net banking as a payment facility is also available. Use net banking to complete the transaction during the checkout.

How Cash on Delivery(COD) payment method works?

612 League offers Cash on Delivery facility to the esteemed customers. It is an alternate mode of payment for the customers who do not feel comfortable using online payments. COD will allow you to pay by cash once the order reaches at your doorstep. You can order now and pay later by choosing Cash on Delivery (COD) payment method during the check out.

How can I track my order status online?

The online order can be tracked at any time using 612 league website. Normally, it takes up to 24 hours for the orders to get updated on our website.

What is the order delivery time?

We take 5-7 business days to deliver your order.

What if the payment gets fail?

There are some instances when the payment failure happens and the amount gets debited from your account. Please write to us at cs@612league.com and we will initiate the refund and make sure that the same should be credited back to your account within 10-15 bank working days, only after once we receive a confirmation from the bank.

When can I get my refund?

For more information on refunds, please refer to our return policies. For prepaid cancelled orders, we will initiate a refund after probing the matter. We follow stringent guidelines to make sure that the money gets refunded to the legal owner of the card holder. The refund would be done in your account in 10 bank working days. Alternatively, we can provide you the voucher of the same value. On COD orders return, we can provide either voucher of the same value or we will initiate bank transfer.For any cancellation and returns, please write us at returns@612league.com